This category contains content for Vectorworks Customer Skills Academy.

It is for Vectorworks employees only.

This course utilises the Consensus demos to provide members of the sales teams with an overview of the Vectorworks products available for the Architecture design market.

This course utilises the Consensus demos to provide members of the sales teams with an overview of the Vectorworks products available for the Landscape design market.


This course utilises the Consensus demos to provide members of the sales teams with an overview of the Vectorworks Products available for the Entertainment market.

This course covers creating presentations with the Vectorworks Powerpoint Templates, and things to consider when creating your presentation. It also focuses on how to present data in the most effective way, to get your point across and understood by your audience.

This course provides a high level summary of the new features of Vectorworks 2023. It is not intended to replace to wealth of information provided by the Product Marketing team. Instead, it is designed to complement it, and help the sales team to articulate the benefits of these features to our customers and prospects.

This course is intended for the Sales teams, Solutions Specialists, and for those involved in the Service Select or Subscription renewals process.

The course will take a look at how we define different categories of objections, with examples that come up here at Vectorworks. We’ll explore why Objections come up, and the opportunity they offer us. We’ll look at how to explore the issue, and the techniques we can use to uncover the reasons behind the objection. We’ll then move on to reframing techniques we can use to help the customer or prospect see things differently.

Finally, we’ll bring together the different categories of objections with the different techniques with some Vectorworks-specific examples, presented by our guest speaker, Adrian Slatter.


This course is aimed at anyone within Vectorworks who is customer-facing. It covers tricky calls, but also looks at how to reframe and restructure email communication to provide clarity and confidence to our customers. 

This course gives an overview of the importance of account planning, and introduces the Account Planning template. Account planning is critical for maintaining and expanding our foothold in existing accounts, but also for targeting new accounts. With the move to a Subscription-only model, it will be even more critical for maintaining and growing our presence in accounts where potentially we may have little interaction before a purchase. 

This course provides a high level overview of the sales tools in use at Vectorworks. It provides a foundation for other courses which will look at different tools in more detail.

This course gives an overview of a typical buyer journey. Its aim is to remind us all of the processes that larger practices, buying multiple licenses of Vectorworks, may have to go through in order to make a decision. The course is aimed at anyone customer facing at Vectorworks, specifically the sales teams. It is a foundation-level course, and as such is also suitable for anyone joining Vectorworks, or transitioning to a sales role from elsewhere within the company. It is also suitable for Vectorworks distributors. 

This course shows sales and marketing team members how to use the Consensus demo automation platform, how to use the Salesforce integration and how to use the Mail Merge functionality to invite prospects to view Vectorworks demonstrations. It also shows how to manage the resulting "Demolytics" to determine lead follow-up priorities.