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Vectorworks Customer Skills Academy

THE ARCHITECTURE INDUSTRY

THE ARCHITECTURE INDUSTRY

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Selling Vectorworks Architect - this course will give you an introduction to the Architecture and Interior Design  industries and those who work in them. It is intended for members of the Vectorworks Sales Team - either direct markets or our global distributors. 
It is intended to inform those who do not have a background in these industries. 

Employees
Employees

Learning Objectives

  1. Appreciate a very short history of architecture and architectural styles.
  2. Understand the roles in a typical architectural or interior design practice.
  3. Understand key industry topics where there is an opportunity for Vectorworks to support the customer.

Vectorworks Customer Skills Academy

VECTORWORKS 2024 UPDATE 4 FOR SALES TEAMS

VECTORWORKS 2024 UPDATE 4 FOR SALES TEAMS

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Gain a high level overview of the new features of 2024 Update 4 and what they will mean to our customers. 


Learning Objectives

  1. After this course, you will be able to describe the benefits of the new features in 2024 Update 4 in conversation with customers.

Vectorworks Customer Skills Academy

NEMETSCHEK FUN FACT QUIZ

NEMETSCHEK FUN FACT QUIZ

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Test your knowledge of our parent company.


Learning Objectives

  1. Find out how much you know about Nemetschek and Vectorworks.

Vectorworks Customer Skills Academy

FEATURES AND BENEFITS QUIZ


10m

FEATURES AND BENEFITS QUIZ

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Test your knowledge of features and benefits.

Are you comfortable with the difference? 

10m

Learning Objectives

  1. After the end of the quiz you'll know if you need to work more on the difference between features and benefits.

Vectorworks Customer Skills Academy

INTRODUCTION TO TIME MANAGEMENT

INTRODUCTION TO TIME MANAGEMENT

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Feeling under pressure all the time? Don't know which task to work on first?
This course won't take those tasks away, but will introduce you to some techniques that might help you prioritize.


Learning Objectives

  1. Learn about the Pareto 80/20 rule and how it affects productivity.
  2. Learn about the Eisenhower / Covey Matrix.
  3. Learn about the Pomodoro Technique.
  4. Learn about the 3-3-3 method.
  5. Learn about the 2 minute rule.
  6. Explore existing Vectorworks tools to help with time management.

Vectorworks Customer Skills Academy

INTRODUCTION TO BIM FOR THOSE IN NON-TECHNICAL ROLES


1h 5m

INTRODUCTION TO BIM FOR THOSE IN NON-TECHNICAL ROLES

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This course is designed specifically for those in non-technical roles to give an overview of BIM (Building Information Modeling). It takes a look at the history of drafting, the problems that can occur with "traditional" 2D CAD workflows and why BIM has evolved to reduce these risks.

This was a live session recorded with Tamsin and Amisha.

Employees
Employees
1h 5m

Learning Objectives

  1. At the end of course, you will be able to:Describe the inefficiencies and risks of a 2D workflow
  2. Describe the concept of open BIM (Building Information Modeling)
  3. Describe the purpose of IFC.

Vectorworks Customer Skills Academy

NAVAN TRAVEL AND EXPENSES TRAINING


30m

NAVAN TRAVEL AND EXPENSES TRAINING

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Navan is our new travel and expenses tool. 

In this video we will show you how to utilize Navan when travelling and how to manage expenses. You will be shown how to submit expenses with receipts, talked through how helpful the chat function can be when flights get changed, and get to experience the mobile app. 


Employees
Employees
30m

Learning Objectives

  1. Learn how to submit expenses using Navan
  2. See how travel bookings work in Navan
  3. Experience the App interface

Vectorworks Customer Skills Academy

NCORP PRODUCT OVERVIEW - DROFUS


10m

NCORP PRODUCT OVERVIEW - DROFUS

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Join Tamsin Slatter (Sales Enablement Director) as she provides an overview of dRofus, the data driven software that makes sure data is stored outside of design tools. dRofus is the leading planning and data management software for the AEC/O industry and a key part of the Nemetschek ecosystem. 

Employees
Employees
10m

Learning Objectives

  1. Learn about dRofus as a company, including its history and how it fits into Nemetschek
  2. Learn who uses dRofus and why
  3. Understand dRofus' pricing model and their competitors

Vectorworks Customer Skills Academy

ACCESS SALES INFORMATION ON CONFLUENCE MOBILE


1m

ACCESS SALES INFORMATION ON CONFLUENCE MOBILE

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This short course demonstrates how to access the Sales space on Confluence with a mobile device.

Employees
Employees
1m

Learning Objectives

  1. Use Confluence on a mobile device to access the range of sales tools available to you.

Vectorworks Customer Skills Academy

VECTORWORKS 2024 FOR SALES TEAMS MEMBERS


2h

VECTORWORKS 2024 FOR SALES TEAMS MEMBERS

Start

This four video course is going to show you the resources available to you when selling Vectorworks 2024, along with key features that have been introduced that can be leveraged in your day to day selling conversations. 

The first video will help you understand the resources available, including short form videos for all industries. The following three videos will focus on the exciting features introduced in Vectorworks 2024 and how to talk about these with your customers.

By the end of this course, you should be suitably prepared to harness the complete spectrum of product resources and discuss these features with the confidence required to sell!

Employees
Employees
2h

Learning Objectives

  1. Understand which resources are available to you, to enhance your ability to sell Vectorworks 2024
  2. Show you the new features in Vectorworks 2024 that are available to all customers 
  3. Show you the new features in Vectorworks 2024 that are available to Design Series customers

Vectorworks Customer Skills Academy

VECTORWORKS TRIAL PROCESS - STAFF TRAINING


1h

VECTORWORKS TRIAL PROCESS - STAFF TRAINING

Start

In this live session, presented on September 5th 2023, Sam Griffiths gives the background to the migration of the trial process to the Vectorworks Customer Portal.

He also takes questions from attendees. 

This process goes live on September 6th 2023.

Employees
Employees
1h

Learning Objectives

  1. Learn about the background to this change.
  2. Learn about the customer experience with the new trial process.
  3. Learn how you can manage trials. 

Vectorworks Customer Skills Academy

ACTING SECRETS FOR AMAZING VIDEO OUTREACH


1h

ACTING SECRETS FOR AMAZING VIDEO OUTREACH

Start

Freeze up in front of the camera?  Unsure what to do with your hands, eyes or face?  Wish you could express more of your personality?  Talking to a camera is an unnatural act.  Yet trained actors shine on screen!  What’s their secret?  In this session Julie Hansen demonstrates techniques actors use for creating captivating, impactful videos that get watched and open doors.  And don’t miss this opportunity to witness firsthand how these skills work on a real salesperson! I

Employees
Employees
1h

Learning Objectives

  1. Why you must “cheat” for the camera to produce great video messages
  2. Finding your “Screen Presence”
  3. Why most videos lose their audience in the first few seconds – and how to make sure yours keeps watching!
  4. How to establish a personal connection with an invisible audience and a simple tip for unlocking your personality on screen

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Systems Team

Vectorworks Customer Skills Academy

Vectorworks Employer Branding

Customer Success

Process & Analytics


© 2024 Vectorworks, Inc. All Rights Reserved. Vectorworks, Inc. is part of the Nemetschek Group.



Vectorworks, Inc
8621 Robert Fulton Drive, Suite 200
Columbia, Maryland 21046, United States
410.290.5114 | vectorworks.net

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